Ordering Questions
How do I place an order?
Can I make changes to my order after
it has been submitted?
What if I have a question about a product?
Does my browser need to be set to
"accept cookies" to place an order?
Payment Information
Will I need to pay sales tax?
What methods of payment do you accept?
Is it safe to use my credit card online?
When is my credit card charged?
Shipping & Returns
How long does it take for my order to
be delivered?
Do oversized products require additional
shipping charges?
What is campaignsource.com's return
policy?
What if my product arrives damaged?
Accounts
What is the benefit of setting up an
account?
What if I forget my password?
Ordering Questions
(top)
How do I place an order? (top)
When you have chosen your particular product, simply click the "Add
to Cart" button. Clicking this button will place the item in
your shopping cart. At that point, you can continue shopping or
proceed to checkout. When you have finished adding items to your
cart, click the "Checkout" button to enter your shipping
and billing information.
Can I make changes to my order after it
has been submitted? (top)
We're sorry, orders cannot be changed once they have been submitted.
We apologize for any inconvenience.
What if I have a question about a product?
(top)
If you have a question about a product, please contact
us and we will be happy to provide any additional
product information you may require.
Does my browser need to be set to "accept
cookies" to place an order? (top)
Yes. Your browser has to accept cookies to place an order with us.
Generally, browsers accept cookies by default. However, you may
need to change your settings to enable cookies if you're experiencing
problems in the ordering process.
Payment Information
Will I need to pay sales tax?
(top)
CampaignSource.com is required by law to remit sales tax on all
non-apparel items shipped to Rhode Island.
What methods of payment do you accept?
(top)
We accept credit card payment in the form of American Express, Discover,
Matercard and Visa.
Is it safe to use my credit card online?
(top)
As you complete your order through our online store, you'll be asked
for your name, address and credit card number. We use Secure Socket
Layer (SSL) - the leading data encryption technology on the Internet
- to send this personal information in an encrypted code to our
servers. Only CampaignSource can decode your encrypted information.
Plus, this encrypted data is stored on a protected server until
your order has been shipped. For more information on the safety
of ordering online at campaignsource.com, please review our Privacy
& Security policies.
When is my credit card charged?
(top)
We use live credit card validation so your card is charged when
your order is placed. Because of this, it is very important that
you click on the "submit order" button only once to avoid
the possibility of multiple charges.
Shipping & Returns
How long does it take for my order to be
delivered? (top)
Most items leave our warehouse within 3-5 business days and take
approximately 3-5 business days for delivery. All custom/special
order items will take 4-6 weeks for delivery. Please contact
us if you require expedited deilvery on your
order.
Do oversized products require additional
shipping charges? (top)
Yes, some of our larger products require shipping and handling charges
in addition to normal shipping rates. Please reference product pages
for information on particular items.
What is campaignsource.com's return policy?
(top)
We appreciate your business and guarantee that you'll be 100% satisfied
with your products. If you are not completely satisfied with your
purchase, merchandise will be accepted for excange or refund*. Please
review our complete return
policy for more information.
What if my product arrives damaged?
(top)
In the unlikely event that a product arrives damaged or defective,
we will credit you for the returned item upon receipt and send you
a replacement with no additional shipping charges. Please review
our complete return
policy for more information.
Accounts (top)
What is the benefit of setting
up an account? (top)
Setting up and maintaining an account with CampaignSource.com, will
simplify your shopping experience and expedite your checkout. Click
here to create an account now.
What if I forget my password?
(top)
In the event that you forget your password, simply enter your login
name and select the "email me my password" option prior
to clicking the "Login" button to have your password e-mailed
to you immediately. |
